Quite friendly I would say...They are very helpful, but their officer should be trained to know how to handle different cases, instead of certain counter only handle certain case.
Perhaps an upgrade on their pc's or provide cheaper parking fee will make their customer happier.
Lastly, they should also do a periodic check on their kiosk for viruses...
After All, whoever that uses those pc are open to risk if the pc's are infected...
KUDOS EPF!!!!
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